Windows 10 has been installed on more than 200 million computers by now. Microsoft spent several years trying to rebuild parts of the OS, soliciting and integrating feedback from users and partners.
It has spent even more time concocting a plan on how to market and offer Windows 10 for free to its millions of users – consumers that didn’t want to cough up anymore money out of their pockets, when they were already happy with Windows 7 and Windows 8.1.
It’s all fine and dandy, but if you go to Microsoft’s official support site and search for Windows 10 Upgrade problems, you’ll see a lot of people having issues with this OS. Some of them are due to the user’s fault, and others are mainly because Windows 10 is a wild beast, yet to be tamed.
We scoured the internet and found the most common Windows 10 Upgrade problems that the average Jane and Joe has to deal with, as well as finding the perfect solution to them.
Windows 10 Upgrade Problems
1. How to reserve a free Windows 10 Upgrade
A lot of users have reported of having a hard time figuring out how to upgrade to Windows 10. This is because Microsoft doesn’t allow you to manually install the new update. Instead, the tech giant wants the user to go directly through Windows to get the new OS.
If you want to upgrade to Windows 10, turn your updates back on – if they’re turned off.
Once your machine is up to date, in the bottom-right corner of the screen you’ll notice a flag. Click on it in order to reserve a copy. Follow the instructions and you’re set.
2. How to perform a Clean Windows 10 Install
Of course, if you don’t want to delete everything you can choose not to. This will not delete programs that you have installed on your computer. Everything will remain in place – that is, if they are compatible with Windows 10.
If you’re eligible for a free Win 10 copy, but want to start anew, you can do so by downloading the Windows 10 Download tool.
Be careful before you start. If you have pictures, music, games, and movies, all of them will be deleted. It’s best to back-up your media before proceeding with the installation.
The first thing you need to do is create an installation media.
You’ll need a blank DVD, and a DVD burner on your PC, or a USB flash drive. The easiest way, however, is going with the flash drive option. You’ll need at least 4 gigs of storage space on the stick.
Get your Windows 7 or Windows 8/8.1. product key.
Usually, the product key can be found on a sticker on your device.
Details about products keys can be found on Microsoft’s official support site.
Afterwards, download the Windows 10 Download Tool.
You can get the Windows 10 Download Tool from the official Microsoft website. The tool has two download options. If you don’t know what xx-bit version your machine is running on, just go to My Computer, and click on System Properties.
You’ll be prompted with this window.
Select the version you need and click on Run. After, select Create Installation Media and click on Next.
Choose your preferred language, version and the type of architecture. Be careful what you choose. If you pick the wrong type of Windows, you’ll have to re-start the process from its beginning. Here’s a quick list if you don’t know what to pick.
Windows 10 Home is for those of you who have – Windows 8.1 with Bing installed, Windows 8, Windows 7 Home Premium, Windows 7 Home Basic or Windows 7 Starter.
Windows 10 Pro is for those of you who have – Windows 8.1 Professional with media Center, Windows 8.1 Pro, Windows 8 Pro, Windows 7 Ultimate, or Windows 7 Professional.
Choose your preferred install method and if you’ve picked an USB flash drive, the Windows 10 copy will begin downloading to your stick.
If you’ve chosen a DVD, don’t forget to burn the file on the DVD drive after it has finished downloading.
How long will it take Windows 10 to download?
It seriously depends on what kind of internet connection you have. However, the average time, and this is taking into consideration the download and install process, clocks slightly over an hour.
Boot it from the USB stick or DVD drive, type the old Windows key, accept Microsoft’s new terms and onward to the installation process.
3. Missing Windows 10 install, even though I reserved my copy
If you’re faced with this issue, don’t worry. Microsoft is rolling the OS in phases. Give it a few days, even a week before doing anything. Yet, if you’ve set yourself a deadline and want Microsoft’s latest OS right now, take the Windows 10 Download Tool and go over the steps we’ve listed at our #2 entry.
4. The Something Happened error
We’re not trying to be vague, that’s the error some users are receiving. If you’re among them, don’t fret. The big M has a tool that automatically fixes this embugerrance.
5. Windows 10 is not genuine
There are hundreds of millions of PCs running on a pirated copy of Windows 8.1 or Windows 7. If you get this error, there’s really nothing you can do to get it for free.
Windows 10 is free only for those users who have purchased a copy of Windows 8 or Windows 7.
If you want to jump on the Windows 10 bandwagon, you can purchase a flash drive that contains Windows 10 from Amazon. They cost $119.99 a pop.
You can also join the Windows Insider Program, and this will get you a free Windows 10 copy. Yet, if you agree to these terms, you’ll be giving Microsoft access and permission to install unreleased, and possibly broken features on your device. Do this at your own peril.
6. Getting a black screen after updating
If you’ve installed Windows 10 but your machine displays a black screen and doesn’t want to start, I have bad news for you. There’s no official fix for this.
It seems to happen on a wide variety of PC configurations. We can only recommend you to back-up your data before proceeding with the installation process.
There are some users reporting that deactivating the anti-virus app before upgrading your machine might prevent this issue.
7. Windows 10 Update Installation Failure 80240020
This baffling error has been plaguing Windows 10 Update installation processes for quite some time now. Microsoft’s support team is recommending people to edit a registry to get this issue fixed. Yet, nobody recommends this if you aren’t sure what a registry is.
Follow the instructions listed on the official support page. Yet, beware, if you don’t know your way around a registry, and if you mess things up, it can cause all sorts of problems.